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Install PengyouGo

Its own icon, full screen and offline

  1. Open this page in Chrome.
  2. Tap the menu ⋮ then “Install app”.
  3. Open PengyouGo from your home screen.

After installing, log in and download your languages once. Then it works without internet.

Install the app

Install PengyouGo

Its own icon, full screen and offline

Check that it worked

  1. There is a PengyouGo icon on your home screen (or in the app list).
  2. Open it from that icon. It opens full screen, without the browser address bar.
  3. Inside the app, the Install button is gone.
  4. Log in and download your languages once (Account → Languages & offline).
  5. Turn on Airplane mode and translate a sentence. It still works.

Does it open with an address bar? Then it was added as a bookmark (common in UC, QQ Browser and Quark). It still works. For the full app, install again from Chrome or your phone’s own browser.

Update the app

  1. You do not need to install again. The app updates itself.
  2. Open the app while you have internet. It gets the new version and shows “The app was updated”.
  3. Still the old version? Close the app completely and open it again with internet on.

Your account, history and downloaded languages stay when the app updates.

Remove the app

Android

Press and hold the PengyouGo icon. Tap “Uninstall” or “Remove”.

iPhone and iPad

Press and hold the PengyouGo icon. Tap “Remove App” or “Delete Bookmark”, then “Delete”.

Windows

Open PengyouGo. Click the menu (⋮ or ···) at the top of its window, then “Uninstall PengyouGo”. Or: Windows Settings → Apps → PengyouGo → Uninstall.

Mac

Safari: open Launchpad or the Applications folder and delete PengyouGo. Chrome or Edge: open PengyouGo, click the menu at the top of its window, then “Uninstall PengyouGo”.

Removing the app can also delete the languages downloaded on this device. Your account and plan stay: install again, log in and download the languages once.

Problems and fixes

There is no “Add to home screen” in the menu
  1. Look inside “Add to”, “Bookmarks”, “Tools” or “More” in the browser menu.
  2. Private or incognito tabs cannot install. Open the page in a normal tab.
  3. Inside WeChat, QQ, Alipay or another app? Open the page in your browser first.
  4. Still not there? Copy the link and open it in Chrome or your phone’s own browser.
I added it, but there is no icon
  1. Look in the app list (app drawer) and on the last home screen page. Some phones put new icons there.
  2. Huawei, Xiaomi, OPPO and vivo can block shortcuts. Open phone Settings → Apps → your browser → Permissions.
  3. Allow “Home screen shortcuts”. On Xiaomi it is under “Other permissions”.
  4. Go back to the browser and add the app again.
The phone says storage is full
  1. The app itself is small. The offline languages need the space.
  2. Free some space on the phone: delete old videos, or apps you do not use.
  3. Open Account → Languages & offline and download again. Download only the languages you need.
  4. Do not clear the browser’s data or “site storage”. That deletes the downloaded languages.
The app opens with a browser address bar
  1. It was added as a bookmark, not as an app. It still works.
  2. For the full app, remove the icon.
  3. Install again from Chrome or your phone’s own browser.
It does not work without internet
  1. Connect to the internet and open the app from its icon.
  2. Log in. Open Account → Languages & offline and wait until your languages show as downloaded.
  3. Turn on Airplane mode and try again.

Correct & teach

Fix what was heard or the translation. Your phone remembers it and translates better next time.

Tip: add your own product names so they are always translated your way.

Add a voice for

PengyouGo speaks with your phone's own offline voices. Translation text always works; this only adds speech.

Android

  1. Open Settings → System → Languages & input → Text-to-speech output.
  2. Set the preferred engine to Speech Services by Google, then tap its settings.
  3. Tap Install voice data, choose the language and download it (Wi-Fi recommended). Pick a voice marked high quality for a natural sound.
  4. Close PengyouGo completely and open it again.

iPhone

  1. Open Settings → Accessibility → Spoken Content → Voices.
  2. Choose the language and download an Enhanced or Premium voice. They sound far more natural than the default one.
  3. Close PengyouGo completely and open it again.

Some languages (for example Bengali on some iPhones) have no voice from the phone maker. The translation is still shown on screen.

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